Testimonials

Job Title: Catering Manager 

Full-Time Hours - 40 hours per week

Salary - £38,700 per annum,

Key Responsibilities:

Leadership and Operations Management:

• Direct and oversee the daily operations of the catering department, including event logistics, staffing, and service delivery.

• Develop and implement operational strategies that enhance efficiency and ensure seamless event execution.

• Supervise the setup and breakdown of catering events, ensuring all aspects meet client expectations and company standards.

Team Management and Development:

• Recruit, train, and manage catering staff, fostering a positive and professional work environment.

• Implement training programs to ensure team members are knowledgeable about food safety, customer service, and presentation techniques.

• Conduct regular performance evaluations and provide constructive feedback to encourage professional growth and maintain high morale.

Client Engagement and Customization:

• Build and maintain strong relationships with clients, understanding their vision and expectations for events.

• Collaborate closely with clients to design custom menus tailored to event themes, budget constraints, and dietary requirements.

• Serve as the main point of contact during events, addressing any client concerns or requests to ensure complete satisfaction.

Culinary Oversight and Quality Control:

• Oversee the entire culinary process, from menu planning and ingredient selection to food preparation and presentation.

• Work with chefs and kitchen staff to maintain high standards of food quality, taste, and visual appeal.

• Regularly review and update menu offerings to stay innovative and competitive in the market.

Financial and Business Management:

• Develop and manage catering budgets, ensuring cost control measures are in place to achieve financial targets.

• Analyze financial reports and client feedback to identify areas for improvement and implement strategies for increased profitability.

• Lead marketing initiatives, including online promotions and partnerships, to enhance the company’s reputation and attract new business.

Compliance and Safety Assurance:

• Ensure that all catering operations comply with local health regulations, safety protocols, and company policies.

• Maintain accurate records of food inspections, staff certifications, and training sessions.

• Stay updated with industry standards and regulatory changes to adapt practices as necessary.

Problem-Solving and Crisis Management:

• Quickly identify and resolve any issues that may arise during events, such as staff shortages, logistical challenges, or client concerns.

• Develop contingency plans for unexpected circumstances to maintain service continuity and customer satisfaction.

Qualifications and Skills:

• Proven experience in catering management or a related field, with a strong understanding of event coordination and culinary standards.

• Excellent leadership and interpersonal skills, with the ability to motivate and manage a diverse team.

• Strong client-facing skills and the ability to create positive relationships with a variety of stakeholders.

• Financial acumen, including experience with budgeting and profitability analysis.

• Comprehensive knowledge of food safety and health regulations.

• Effective communication and organizational skills, with a keen attention to detail.

Please send your CV to info@kiskcatering.co.uk